Autodesk’s New Buying Process Explained

"In Life, change is inevitable. In business, change is vital.” – Warren G. Bennis

Life is full of change. Sometimes it can be simple like adding a new step to your daily routine. Or it can be something impactful that personalizes your experience and streamlines a process. That’s the kind of change I’m talking about here – Autodesk’s new buying process, which is launching on June 10, 2024.

Rest assured, as your Autodesk Platinum Partner, we will continue to work closely together with you to craft the solutions needed to achieve your business goals. There are minimal changes for you, as the customer, in this model - the main change is how you’ll pay for your Autodesk software. You can learn more about the changes here.

Here’s an overview of the new buying process:

• You’ll work with your CADD team as you always have, and together we’ll determine the best solution for your needs.
• We’ll submit a quote request for the software portion to Autodesk on your behalf.
• You will receive the software quote from Autodesk, and submit payment for your Autodesk software, all through your Autodesk Account.
• You'll continue to transact directly with us for your consulting, training, helpdesk services, and any non-Autodesk software.

These changes will increase personalization to allow data-driven decisions and streamline your purchase process, and there really is very little that changes with our relationship with you. We are here to answer any questions, set you up for success with this new buying process, and craft solutions that serve your business now and into the future.

Here are a few scenarios we wanted to point out, based on your renewal dates:

• If your renewal falls before June 10, 2024, you will renew through us as you always have. Between June 4-9, 2024, there is a blackout period where no new or renewal Autodesk orders can be placed. This means that if your renewal falls within this blackout period, you MUST renew by the end of May to avoid a disruption of service.
• June 10, 2024 – The new buying process launches. Any new or renewal orders placed June 10 and after will follow the process we outlined above.
• If you have a renewal before August 30, 2024, you can submit your renewal early – before May 31, 2024 – to purchase in the current model. While we fully expect everything to run smoothly, there's no harm in renewing early and having more time to transition to the new purchase model.

If you'd like to get a head start preparing for this new buying process, the first thing you may need to do is set up Autodesk as a vendor in your internal systems. Please reach out to your corporate procurement team and determine if this is required and refer to this how-to guide for setting up Autodesk as a vendor.

Again, as your Autodesk Platinum Partner, we are here to guide you through this change.