Some customers have recently reported receiving a fatal error when launching their AutoCAD-based software. In addition to AutoCAD, the issue has affected customers using AutoCAD Architecture, AutoCAD Map 3D, and AutoCAD Civil 3D. When launching the software, the respective splash screen displays, and immediately after the Start Page appears, the following error displays:
Uninstalling and reinstalling the software will typically clear up issues like this, but it had no effect in this particular case. The issue proved to be a conflict with a recent Microsoft .NET update.
The final solution remedying this error was as follows:
- Uninstall Microsoft .NET from your machine.
- Uninstall AutoCAD (or AutoCAD-based vertical application affected).
- Reboot Windows.
- Reinstall AutoCAD (or AutoCAD-based vertical application affected).
- Reboot Windows.
- Launch AutoCAD (or AutoCAD-based vertical application affected).
In lieu of uninstalling AutoCAD, some customers have reported success choosing “Reinstall” in lieu of fully uninstalling the software. We’ve seen mixed success using this method, and recommend completing the full method outlined above if at all possible.
With over 15 years of industry experience, Donnie is a recognized Autodesk design solutions expert. His extensive knowledge of the technical requirements for completing design and engineering projects empowers his clients to fully realize the power of their technology solutions.
Donnie is also a published author, having written the Autodesk Official Training Guide -AutoCAD and AutoCAD LT: No Experience Required. He is a regular instructor at Autodesk University each year, delivering critical information to address specific needs of Autodesk users.
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