There is a known issue between Revit and the “Microsoft Print to PDF” printer in Windows 10. If this printer is set as the default printer in Windows 10, the “Setup…” button (shown below) will become non-responsive.
In order to resolve this issue, you have to change your Windows default printer to a different printer. Changing the printer in the Print Dialog window will not resolve this issue. Revit does not need to be closed, only the print dialog window. We recommend changing your default printer to another PDF printer.
Changing Default Printer
In order to change your default printer, you need to go to settings by clicking the Windows start icon, and then the gear icon (as shown below).
This will open the settings dialog, where you will then click on “Devices.” This will take you to the screen shown below. Click “Devices and Printers” under “Related settings.”
You will see a list of available printers, which should look similar to the window below. Right click on the printer you want to set as your default printer and click “Set as Default Printer.” In Revit, you will be able to relaunch the print dialog window and click “Setup…”
Have a question about Revit?
Let our team help. CADD Care Certified Helpdesk provides you with direct access to a full-time staff of highly qualified, in-house technical experts that will help you get your software questions answered quickly and accurately. You can email us at email@example.com, or call 703.924.5310. Our hours are Monday through Friday from 8:30am – 4:30pm EST.