Bluebeam® Revu® 2019 is finally here! Now what?

If you are like us, you're super excited about the recent launch of Bluebeam® Revu® 2019. If you're curious about the next steps, below are some best practices for upgrading and setting yourself up for license management success!

When Bluebeam releases a version update, such as 2019 three things will need to happen:

1. A new 2019 serial number and product key are generated
2. The new version must be installed on the user’s machine and registered with the new 2019 license information.
3. The older version should be un-registered, THEN uninstalled.

Before upgrading there are some questions you should ask:

FIRST: Do I have any Studio users?
Before upgrading, check in all Studio® Project files and ensure pending Studio Session items have uploaded to avoid potential data conflicts between versions.

SECOND: Is my entire team ready to move to 2019 or do we need to move the team in segments?
If you’d like to move a test group to 2019, please reach out to Bridget at CADD or registration@bluebeam.com and let them know how many of each version you’d like to move to 2019. They will then adjust the available licenses on each serial number accordingly.  

If you’d like to move everyone:

• Generate the new serial number and product key for 2019
• Everyone will not have to move up at once but should best practice is to move all users and deregister old within 30 days.

THIRD: Do I want to use a deployment package?
Bluebeam offers enterprise deployment packages for remotely pushing out version and patch updates.

• Deployment Packages
• Enterprise Deployment Guide

FOURTH: What type of license do I have?
If your Serial Number starts in 96XXXXX, then you have the Open License Model.

Upgrade instructions for Open Licenses:

• Upgrades for Open Licenses can be accessed in the Gateway. Once you log in, you'll automatically be issued a key for the latest version.

If your Serial Number starts in 98XXXXX then you have Enterprise Licenses. Upgrade instructions for Enterprise Licenses:

• Since you have enterprise, you can simply push out the 2019 install using the deployment packages, then revoke the old serial number from the computers through the Gateway. Direction for revoking computers can be found here.

If you have any other Revu Serial Number, then you have Perpetual Licenses. Upgrade instructions for Perpetual Licenses:

• Generate the new serial number and product key for 2019
• Unregister old installs then uninstall the old software from the computer
  • Unregistering licenses in 2018:
    • https://support.bluebeam.com/articles/transferring-your-bluebeam-license-to-a-new-computer-with-revu-2018/
  • Unregistering licenses in Revu 2017 & below:
    • https://support.bluebeam.com/articles/transferring-your-bluebeam-license-to-a-new-computer/
• Install the new 2019 software and register it with the 2019 license information

What to do with the old installs:
To make sure you’re available vs installed numbers report accurately, you’ll want to revoke the old serial number as the user moves up to 2019.

Full MSI
If you are pushing the full 2018.x MSI, the previous version of Revu must be uninstalled first. Use the “Uninstall Previous Version” script provided in the MSI package. The MSI will not uninstall previous versions.

Unregister old:

• A script for removing older Revu versions. (Uninstall Previous Version.txt – Please change the file extension to .bat before running it. Once the file is changed from a text file to a batch file, run it with elevated privileges. This batch file will unregister and uninstall Revu (any version) on the machine).

*An Important Note about Upgrading from Revu 2015
If you’re upgrading from 2015.x to Revu 2018, you should not run the “Uninstall Previous Versions” script included in the MSI Deployment Package. In this instance, the Revu 2018 installer will detect, unregister and uninstall the older software.

Still not sure what to do? Give us a call and we’d be happy to assist you!

Bridget McConkie
Bluebeam Sales Support Representative
Phone: 410.637.3861
Email: bridget.mcconkie@caddmicrosystems.com

Bluebeam Technical Support
Open a ticket: https://support.bluebeam.com/contact/
Phone Support: :  1-866-496-2140
*You'll need Maintenance to get technical support over the phone.

Helpful Resources:
Bluebeam Gateway User Guide:
https://support.bluebeam.com/articles/bluebeam-gateway-user-guide/

Enterprise Deployment Guide:
https://support.bluebeam.com/articles/bluebeam-revu-deployment-guide-version-2019/

"Bluebeam®, Revu® and Studio® are registered trademarks of Bluebeam, Inc., used under license.”