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New Usage Notification

Mike MottyMarch 20th, 2024

We are all familiar with notifications these days – those red bubbles that get pushed to the apps on our phones to alert us to something that needs our attention. Today, I am going to talk about the new Usage Notification in your Autodesk account that can serve the same function.

Autodesk has recently added a new benefit for primary admins in their Autodesk account, and they now have the option to create usage notifications that identify users who haven’t used their assigned products within a selected period set up by the admin. This period can be anywhere from 30 days to one year and will help them to manage their subscriptions more effectively.

Primary admins can set up a schedule at their chosen frequency to receive an email notification to view the Usage Report. This list is pre-filtered to only show users who have been inactive during the chosen period.

Admins can then use the Usage Report to review their inactive users and can reassign their subscriptions to more frequent users to maximize the value of their subscriptions. Admins also have the option to purchase Flex tokens to provide access for occasional users.

Here are the steps for admins to setup usage notifications in your Autodesk Account.

  1. Sign into your Autodesk account at
  2. Under Reporting, select Usage Notifications.

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  1. In the Usage Notifications window, click Set Up.
  2. Select the notification scheduling options you want:
  • From the calendar, select the date you want Autodesk to begin sending usage notification emails.
  • Select the frequency you want to receive notification emails. You can choose to get emails weekly, biweekly, monthly, or every three months.
  • Select an inactive date range. You can choose to see reports of inactive users during the past thirty days, three months, six months, nine months, or one year.
  1. Click Turn On.
  2. A message indicates that inactive user notifications have been turned on.

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To unassign inactive users:

When you receive an email notification about inactive users, you’ll see a button with the caption, “View inactive users.” (You'll only see this button if you have inactive users.)

  1. Click View Inactive Users to open the Usage Report, pre-filtered to show only inactive users.
  2. Check the boxes next to those users you want to unassign.
  3. On the message that appears, click Unassign.
  4. In the Unassign confirmation window that appears, click Unassign.

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We appreciate that Autodesk is continually improving the reporting capabilities available to subscription customers, and hope that it makes it easier for you to make data-driven decisions.

Want to learn more about this feature as well as all the reporting capabilities in the Autodesk account? We offer our customers an Autodesk Reporting Onboarding call for admins. Let us know if you’d like to schedule an onboarding call with our customer success team.

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