Tips to help you upgrade to Bluebeam Revu 20

Bluebeam® Revu® 20 is the most up-to-date version of Bluebeam. Our Bluebeam experts have listed some reasons why you should transition your licenses to the latest version and put together some helpful tips to help you upgrade your team.

Here are the reasons to transition your licenses to the latest version.

What’s New:

• Faster rendering speed, and improved Revu’s startup performance.
• Updated support for SharePoint, so you can securely authenticate Revu and open documents in any modern browser.
• Plugin support for the latest versions of AutoCAD, Revit and Navisworks – check out the Compatibility Chart.
• Studio enhancements:
  • Studio users will now remain signed in until they choose to sign out.
  • New user and content management capabilities for greater flexibility and control.
• Improved measurement tools:
  • Ability to easily set scale across multiple drawings.
  • Apply length units independently of page scale.
• For Open License users
  • Revu now releases the seats of users who go inactive for 2 hours. For more information on how this works, check out the Revu Administration Guide.

Below are some best practices for upgrading and setting yourself up for license management success!

Am I eligible for a free upgrade?

You're eligible for a free upgrade to the latest version of Revu if any of the following applies:

• Your license has active Maintenance.
• Your license was purchased within the past 30-days.

(Book an appointment with Bridget) if you have any questions or are not eligible for the free upgrade.

Ok, I have active Maintenance, now what:

It’s important to note that just because you renewed your maintenance, doesn’t mean you are on the current version. Bluebeam doesn’t force you to move versions right away and allows you to download the new v20 serial number and product key when you and your team are ready.

We will provide some additional steps below but here are the three main steps for moving to new versions:

1. You’ll need a new version 20 serial number and product key to be generated.

NOTE: each major version release gets its own serial number and product key.

2. The older version should be un-registered from the computer.

NOTE: To make sure your Available vs Installed numbers report accurately to Bluebeam, you’ll want to revoke the old serial number before the user moves up to v20.

3. The new version gets installed on the user’s machine and registered with the new v20 license information.

NOTE: don’t uninstall the older version, instead, replace it with v20 to take your team’s customizations with them to the newest version. Using a deployment package? Make sure you check out “Planning Your Deployment” in the Deployment Guide.

What type of license do I have?

If your Serial Number starts in 96XXXXX, then you have Open Licenses.

Here are upgrade instructions for Open Licenses:

1. Upgrades for Open Licenses can be accessed in the Gateway. Once you log in, you’ll automatically be issued a Product Key for the latest version.
2. Revoke the old product Key from the computers through the Gateway. Direction for revoking computers can be found.
3. Download the new Revu 20 install and register with your same serial number and new 20 Product Key.

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If your Serial Number starts in 98XXXXX then you have Enterprise Licenses.

Upgrade instructions for Enterprise Licenses:

1. You’ll need to generate the new serial number and product key for Revu 20.
   • Everyone will not have to move up at once, but best practice is to move all users and deregister old within 30 days.
2. Since you have enterprise, you can push out the version 20 install using a deployment package, (or each user can individually download the software).
3. Then revoke the old serial number from the computers through the Gateway. Direction for revoking computers can be found here.

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If you have any other Revu Serial Number, then you have Perpetual Licenses:

Upgrade instructions for Perpetual Licenses:

1. You’ll need to generate the new serial number and product key for Revu 20.

NOTE: Everyone does not have to move up at once, but best practice is to move all users and deregister old within 30 days.

2. Unregister old installs the old software from the computer.

                 Unregistering licenses in Revu 2019 or 2018:                   Open Revu and go to Revu > Unregister. Close Revu after you have successfully unregistered.

                 Unregistering licenses in Revu 2017:                    https://support.bluebeam.com/articles/revu-transfer-license-to-new-computer/#revu-2017

3. Download and install the new Revu v20 software and register it with the v20 license information.

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Still not sure what to do? Give me a call and I’d be happy to assist you!

Bridget Johnson Bluebeam Account Executive and Program Manager Phone: 410.637.3861 Email: bridget.mcconkie@caddmicrosystems.com

Helpful Resources: IT Admin Handbook